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We want you to be happy with your living wall! But if for some reason you aren’t, we will gladly accept return items for full credit within 30 days of delivery.


Please contact us at to initiate your return request. Refunds will be given in your original form of payment and applied when the returned product arrives at Zauben.


Please keep in mind that furniture is vulnerable to damage during shipping. For this reason, it's important that you please keep and use the original packaging materials.



All items purchased from Zauben are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

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