Zauben Inc.
Terms & Condition
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1. Introduction
These Terms and Conditions govern the sale and purchase of products from Zauben Inc., a pioneer in integrating nature-based solutions with cutting-edge technology to combat climate change and enhance urban living spaces. By purchasing from us, you agree to these terms in full.
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2. Non-Refund Policy
Zauben Inc. products are sold on a non-refundable basis. Given the bespoke nature of our smart planters, living walls, and green roofs, and in line with our commitment to sustainability and reducing waste, we are unable to process refunds once an order has been confirmed.
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3. No Return and Exchange
All sales are final. We do not accept returns or exchanges of any products once they have been dispatched from our facilities. This policy is in place to ensure the integrity and quality of our products, as well as to uphold our environmental commitments.
4. Sales are Final
By completing a purchase with Zauben Inc., you acknowledge that all sales are final. This includes, but is not limited to, purchases made via our website, direct sales channels, or authorized retailers. We encourage customers to review their selections carefully and consult with our customer service team for any clarifications before making a purchase.
5. Product Delivery and Potential Delays
a. Delivery Commitment: Zauben Inc. strives to deliver products within the estimated time frame provided at the time of purchase. We work diligently to ensure that your order arrives as promptly as possible.
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b. Acknowledgment of Potential Delays: While we make every effort to meet delivery schedules, there may be occasions when deliveries are delayed due to factors beyond our control, including, but not limited to, manufacturing delays, supply chain disruptions, adverse weather conditions, or logistical challenges.
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c. Communication of Delays: In the event of a delay, Zauben Inc. will provide timely updates to affected customers, including revised estimates for delivery as information becomes available.
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d. Limitation of Liability for Delays: Zauben Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising from delayed delivery. Our liability in such instances is strictly limited to the effort to fulfill the delivery of the product as soon as possible.
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6. Customer Responsibilities
As a customer of Zauben Inc., you are responsible for providing accurate and complete shipping information at the time of purchase. Failure to provide accurate information may result in delays or undelivered products, for which Zauben Inc. cannot be held responsible.
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7. Modifications to Terms
Zauben Inc. reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website, and your continued use of our products and services constitutes your agreement to the revised terms.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Zauben Inc. is registered. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
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9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact our legal department through the contact details provided on our website.
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10. Acknowledgment
By making a purchase from Zauben Inc., you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our Non-Refund Policy, No Return and Exchange policy, Final Sale terms, and the potential for Product Delivery Delays.
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